Type of scam
Impersonation Scams
A scammer pretends to be someone you trust, like the police, Amazon, PayPal, your bank, or even a family member, so you will do what they say.
Also called: Imposter scam, Government imposter, Tech support scam
The one thing to remember
Hang up. Then call back using a number you find yourself, not the one they gave you.
Which one sounds like what happened?
“My grandchild called crying, saying they're in jail and need money”
Grandparent Scam
“My bank called about fraud and wants me to move my money”
Fake Bank Fraud Call
“Someone says they're the police and I have to pay or be arrested”
Fake Police Officer Scam
“Someone says my Social Security number is suspended”
Fake Social Security Call
“Amazon says I was charged for something, or owed a refund”
Fake Amazon Charge or Refund
“Someone from Medicare wants my number for a new card or free test”
Fake Medicare Call
“Someone from the IRS says I owe taxes and must pay today”
Fake IRS Tax Call
“I got a PayPal bill or invoice I don't recognize”
Fake PayPal Bill
“I got a text saying I owe money for an unpaid toll”
Fake Unpaid Toll Text
“Someone says I missed jury duty and must pay a fine”
Missed Jury Duty Call or Text
“The power company says they'll shut off my electricity today”
Fake Utility Shut-Off
“A family member called in trouble, but something felt off”
Fake AI Voice and Video
Warning signs
- They contact you first, out of the blue.
- They say there is a problem: you owe money, you were charged, or someone is in trouble.
- They want payment with gift cards, wire transfer, Bitcoin, Zelle, or cash.
- They tell you to keep it secret, or to stay on the phone.
What to do
- Hang up or don't reply.
- Look up the real phone number yourself and call to check.
- Never pay, never share codes, never let them on your computer.
Last checked: October 31, 2026