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Scam warning

Free Cruise and Travel Deal Scam

A call, postcard or ad says you've won a free cruise or vacation, or offers an amazing travel deal. To claim it you must pay fees, taxes, or “port charges” right away, or sit through a high-pressure sales pitch. The trip doesn't exist or costs far more than promised.

Also called: Free vacation scam, Cruise robocall, Travel scam, Fake booking site

The one thing to remember

If you didn't enter a contest, you didn't win a trip. Book travel only with companies you know.

How it happens

  1. A recording says “Congratulations, you've won a free cruise!”
  2. Or you find a vacation rental or flight deal much cheaper than anywhere else.
  3. You're asked to pay taxes, fees or a deposit right away.
  4. There's no trip, or you're pushed into buying a timeshare or travel club.

Warning signs

  • A prize you never entered for.
  • Fees to claim something “free”.
  • Prices far below everyone else.
  • Payment by wire, gift cards or Zelle.

What to do

  • Hang up on prize calls.
  • Book directly with the airline, cruise line or hotel, or with a travel agent you know.
  • Pay with a credit card, so you can dispute the charge.

Last checked: October 31, 2026