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Scam warning

Fake Gift Card Balance Website

Scammers set up websites that look like official places to check a gift card balance. When you type in the card number and PIN, they steal the money on the card.

Also called: Gift card balance scam, Gift card draining

The one thing to remember

Check a gift card balance only with the phone number or website printed on the back of the card.

How it happens

  1. You search online for “check gift card balance”.
  2. You find a site that looks right, or click a link in an email.
  3. You enter the card number and PIN.
  4. The scammer uses your card right away.

Warning signs

  • A balance website you found in a search or ad, not on the card.
  • A site that asks for more than just the card number and PIN, like your name or address.
  • A card with a damaged or peeled-back PIN cover when you buy it.

What to do

  • Use only the website or phone number on the back of the card.
  • When buying gift cards, check the package hasn't been opened or tampered with.
  • If your card was drained, call the gift card company right away and keep the receipt.

Last checked: October 31, 2026