Scam warning
Student Loan Forgiveness Scam
Callers or ads promise to cancel or lower your student loans, or those you took out for a child or grandchild. They charge fees for things you can do yourself for free, and may take over your account.
Also called: Student loan scam, Loan forgiveness scam, Parent PLUS loan scam
The one thing to remember
You never have to pay for help with federal student loans. Everything is free at StudentAid.gov.
How it happens
- You get a call, text or letter about a new “forgiveness program” with a deadline.
- They ask for an upfront or monthly fee.
- They ask for your FSA ID (your StudentAid.gov login) so they can “handle everything”.
- They may change your contact details so you stop getting real notices.
Warning signs
- Fees for help with federal student loans.
- Being asked for your StudentAid.gov username or password.
- Promises of instant forgiveness.
- Pressure to sign up before a deadline.
What to do
- Never share your FSA ID.
- Go to StudentAid.gov or call your loan servicer using the number on your statement.
- Federal Student Aid help line: 1-800-433-3243.
Last checked: October 31, 2026